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Lansdown Members App

Use the SportInsight Club App or the corresponding members website to make court Bookings, look up Member contact details and more!

the original Lansdown App has been retired, if you still have this please uninstall – download & App update instructions for the SportInsight App can be found below

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Club News & Useful Links

Access the latest Club News and Useful Links, including invite links for various club WhatsApp groups,  via the App/website home page.  Some of these links open Google Sheets so you can sign up to attend activities or events – to be able to add your name you will also need to install the Sheets App on your device and have a Google account.  Or you can open any Sheet in a internet browser on a computer (using links on home page of the members website) without needing a Google account or App.

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App login guidance

Login to the App and the members website is the same – the email address you have given us and a password you set (at least 8 characters long with at least 1 Uppercase Letter, 1 lowercase letter, and a number).  You can reset your own password if required, using the Forgot Password link – if you have never logged in using your email address, only use the link on the members website.  Then open the App afterwards with the log-in details you have set via the website.

Once logged in to the App, it will remember you and auto-log you on in future – very occasionally you may be prompted to add your username and password again, e.g. after a major App update.

See below for further guidance and login troubleshooting help if needed.

Please note:

– you will need a unique email address, i.e. not shared with another member – if you and a family member have the same email address, contact the office to update one of you to another email address.  The office can help you set up an alias email address if required

– if you do not have automatic App updates enabled, please regularly check and update manually to get the latest developments and bug fixes

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App download / update instructions

iPhone users
https://apps.apple.com/gb/app/sportinsight-club/id1520173397
If you already have the App installed and it does not update automatically, open the App Store:
– Tap your profile icon at the top right of the screen
– Scroll to see pending updates and tap Update next to an app

Android users
https://play.app.goo.gl/?link=https://play.google.com/store/apps/details?id=co.uk.nevado.sportinsightclub&ddl=1
If you already have the App installed and it does not update automatically, open the Google Play Store app:
– At the top right, tap the profile icon
– Tap Manage apps and device. Apps with an update available are labelled ‘Update available’
– Tap Update

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Login troubleshooting

If you successfully accessed the App before but are now having difficulty, please make sure you have the latest App version installed then try the process below – you are likely to have most success doing this on a desktop computer.  

– go to https://app.getsportinsight.com/lansdown/member/login

– you will need to know the email address we have for you on our members database – if you are not sure what this is, ask a member who has got the App working to look it up in the members directory, or ask at the office

If you think you know your password:

– type in the email address we have for you on our members database
– type in your password – note, if this was given to you prior to 23/11/22 this will be in CAPITALS
– click Login – if you are recognised, you will be prompted to set a new secure password
– then use this email address and password to log into the App

Can’t remember your password / password not working?

Simply click on the Forgot your password? link then:

– type in the email address we have for you on our members database & click ‘reset password’
– check for an email arriving (may go to Junk Mail) and click the reset link in it
– if the email doesn’t arrive you can try again or see the office who can provide you with a helpline number for App support

Your new password must be at least 8 characters long with at least 1 Uppercase Letter, 1 lowercase letter, and a number). 

Once you have set a password on the website you should be able to use the same email address and password to log into the App.

further reading